No Show | Late Policy

Laurie allow up to 15 minutes of grace for your appointment before she asks that you reschedule. If you fail to show up to your session within the 15 minutes that is allowed, you will be charged the full rate for your session.

Failure to reschedule or cancel your appointment within 24hrs of your scheduled appointment will result in a No-Show Fee, which is equal to the full rate of your scheduled session.

 

Refund & Exchange Policy

 

All product sales (for physical and digital products) are final sale and are not eligible for refunds. Please be sure to select the appropriate size, color, and variants for your products to avoid dissatisfaction. If your product is received in damaged condition, please contact us at l@fordcounseling.sprucecare.com to discuss your options for exchanging or replacing the damaged goods.  No refunds will be considered for physical or digital products purchased.

Site Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to all Laurie Ford Counseling and Consulting, PLLC platforms and Laurie Ford Counseling and Consulting, PLLC governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Laurie Ford Counseling and Consulting, PLLC include all website and communication platforms. By using the Laurie Ford Counseling and Consulting, PLLC website, you consent to the data practices described in this statement.

 

 

Collection of your Personal Information

In order to better provide you with the products and services offered on our Site, Laurie Ford Counseling and Consulting, PLLC may collect personally identifiable information, such as your:

- First and Last Name

- Mailing Address
- E-mail Address

- Phone Number

 

If you purchase Laurie Ford Counseling and Consulting, PLLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Laurie Ford Counseling and Consulting, PLLC collects and uses your personal information to operate its website(s) and deliver the services you have requested. Laurie Ford Counseling and Consulting, PLLC may also use your personally identifiable information to inform you of other products or services available from Laurie Ford Counseling and Consulting, PLLC and its affiliates.

 

Sharing Information with Third Parties

Laurie Ford Counseling and Consulting, PLLC does not sell, rent or lease its customer lists to third parties. Laurie Ford Counseling and Consulting, PLLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Laurie Ford Counseling and Consulting, PLLC, and they are required to maintain the confidentiality of your information.

 

Laurie Ford Counseling and Consulting, PLLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Laurie Ford Counseling and Consulting, PLLC or the site; (b) protect and defend the rights or property of Laurie Ford Counseling and Consulting, PLLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Laurie Ford Counseling and Consulting, PLLC, or the public; however, Laurie Ford Counseling and Consulting, PLLC upholds all confidentiality laws legally required.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Laurie Ford Counseling and Consulting, PLLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Laurie Ford Counseling and Consulting, PLLC website.

 

Security of your Personal Information

Laurie Ford Counseling and Consulting, PLLC secures your personal information from unauthorized access, use, or disclosure. Laurie Ford Counseling and Consulting, PLLC uses the following methods for this purpose:

 

SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Children Under Eighteen

Laurie Ford Counseling and Consulting, PLLC does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

Throughout the month, Laurie Ford Counseling and Consulting, PLLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Laurie Ford Counseling and Consulting, PLLC or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Laurie Ford Counseling and Consulting, PLLC, you may opt out of such communications by clicking the UNSUBSCRIBE button.

 

Changes to this Statement

Laurie Ford Counseling and Consulting, PLLC reserves the right to change this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

CLIENT HELP CENTER:

Tel: (704)610-2752

Email: L@fordcounseling.sprucecare.com

IMPORTANT INFORMATION RE: INSURANCE COVERAGE: Failure to communicate with your insurance company prior to booking our services may result in unexpected fees and billing from your insurance company. You are responsible for the communication and understanding of your insurance coverage, premiums, and rates for all services prior to booking with Laurie Ford Counseling and Consulting, PLLC and we assume no responsibilities of fees and rates associated with your insurance coverage.

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